To replace
damaged passports, applicant must meet the following qualifications:
Applicant is a US citizen over 18 years old AND;
Applicant has damaged US passport is in his or her possession.
Replacing Damaged Passports Process Overview
Applicant must gather documents listed below to take to an
Acceptance Agent.
An Acceptance Agent is a government employee who will
verify the identity of the applicant.
Acceptance agents are at designated Post Offices and
Court Houses. Click
here to find a convenient Acceptance Agent location.
Applicant must indicate that he/she is using a hand carry
service. Acceptance Agent will have the applicant sign the
application, seal documents in an envelope and return the
sealed envelope.
Sealed envelope is forwarded to It's Easy Passport for
processing.
Detailed Damaged Passport Requirements & Instructions
See new passports info below.
Checklist of Requirements
and Instructions for New US Passports
PART
1 - The Following Items Must Be Presented By
the Applicant to the Acceptance Agent
1.1)
Applicant must submit damaged passport.
Damaged passport will not be returned.
1.2)
Applicant must bring an original or
certified copy of a birth certificate, naturalization
papers or old passport.
For assistance acquiring a birth certificate, click
here.
1.3)
Applicant must bring a driver's license
or state-issued identification issued more than six
months ago. Official government or military picture
identification, are also acceptable.
Applicant must submit two (2) identical
passport photographs. These may be obtained at many
Post Offices, Kinkos,
Mailboxes
Etc or similar locations. Poor photos are the most
common reason for delay in passport issuance.
Applicant must pay government fees at
acceptance agent via check, cash, money order or debit
card (credit cards are not accepted).
There will be two fees; one payable to U.S. Department
of State for $135 and a second for $25 payable to the
acceptance agent facility. The Acceptance Agent will
instruct the applicant regarding these payments.
1.8)
As part of the application process, applicant
must explain the circumstance regarding their most recent
passport. Please use the link below to view and print
the form.
Applicant must submit one completed new
passport application form (DS-11). Application
must be filled out via US State Dept web site link below.
This information is not submitted to the government,
it is used to create a bar coded application required
to expedite the application; hand filled applications
are not acceptable for expedited services.
After filling out application
online, print two (2) completed applications
as instructed. One application will be sealed in the
envelope by the Acceptance Agent. It is important
that It's Easy be provided the second copy for reference
in order to process your application.
DO NOTsign the application
until requested to do so onsite by the Acceptance Agent.
Congratulations you're finished. Now
sit back and relax! We know this can be a stressful
process often related to extenuating circumstances.
We have been helping clients just like you for over
20 years and our goal is do to do everything in our
power to ensure you make your trip.